Legal information
Terms of Service
These terms explain the relationship between Home Hops, customers and independent cleaning professionals using the platform.
Bookings and payments
How services are agreed, paid for, completed and recorded through Home Hops.
Responsibilities
The responsibilities of customers, cleaners and Home Hops when using the platform.
Problems and cancellations
How cancellations, concerns, refunds and the additional HomeHops Guarantee are handled.